Customized Support Solutions to Meet Your Requirements
Designed for customers with business critical support needs. This support level provides all the service offerings associated with our enhanced product support, plus our fastest response and resolution times for critical issues, and personalized service.
Verizon SUPPORT Examples
Live and Linear Event providers that have delivery and performance requirements in specific regions. Any delay or disruption of service needs to be resolved in the fastest time possible and they need access to a team that understands their ecosystem.
Complex websites that have multiple caching requirements that can only be met by programmatic solutions. They may want certain assets to be cached and others to be retrieved from the customer origins.
Any retail provider where speed of delivery of information can impact sales. Any degradation in the delivery could have a negative impact on their brand and hence needs the fastest support level to rectify the problem.
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