Better service
is a partnership.

“We believe that working to build strong relationships with our customers has more value than a dollar amount.”

~ Mary Kay Evans, marketing

Partnership in action.

When NBC had trouble getting their ads returned in longer episodic content, our SE and App Support teams worked to locate the issue and discovered it originated in a third-party ad server. Other competitors would have shrugged this off as no concern, but DMS rose to the challenge. We collaborated with NBC and their vendors to create a new feature that enabled more customer control in communicating with our system to ignore the timeout and wait for ads. This is how a true partnership works!

Better service is a partnership.