Verizon.com

Mahmoud El Assir
& Chivas Nambiar

A quest for digital transformation

Verizon wanted to transform from a giant telco to a technology leader. To do so, Verizon CTO Mahmoud El Assir focused on improving the digital user experience across 170 applications for their millions of daily users and sought ways to speed up their time to market by becoming a more agile IT organization.

Today, Verizon.com loads 24% faster, and their IT team successfully eliminated dependencies on costly professional services, doubling their productivity rate. Most importantly, Verizon freed up precious resources and their overall IT budget so that they could focus on what really matters: their core business.

The digital transformation challenge

A large reason for Verizon’s migration away from their previous CDN provider was because of their strong focus on improving their IT team’s agility and productivity. Verizon also wanted to ensure that their users were enjoying the best possible digital user experience, but their previous CDN provider fell short of these goals.

The challenges Verizon faced with their previous CDN provider included:

  • A slow and labor-intensive service model
  • High costs of ownership
  • Less than optimal performance

Operational agility with Verizon Digital Media Services

After migration, Verizon experienced improved performance and increased speed to market, all while achieving much greater ROI.

You can learn more about how Verizon’s migration to Verizon Digital Media Services paved the way for their digital transformation in our case study, which takes a deeper dive into:

  • The challenges that Verizon faced prior to migrating to Verizon Digital Media Services
  • The overall migration process and best practices learned
  • Verizon Digital Media Services’ products and services leveraged
  • The results and benefits that occurred post migration

“Verizon Digital Media Services allows us to be self-sufficient and build a kind of DevOps culture where you can improve time to value by making changes faster. The results have been transformational for us.”
— Mahmoud El Assir, SVP and CIO for Global Technology Services at Verizon

Other Customers
contend-logomexico-city-feature