Making the cyber world a safer place to do business.

Symantec, a global leader in cybersecurity and innovation, needed a faster, more agile approach to security software development to protect corporate and personal data and systems from fast-moving cyber threats.

Challenge

Cyber threats are an unrelenting, ongoing challenge for every business. To maintain their customers’ trust, Symantec needed tools to automate the delivery workflow of increasingly frequent security updates so their product teams could keep customer systems secure.

Solution

Precision tools and analytics from our delivery network helped Symantec transform its software development process, resulting in significant operational advantages in the following areas:

  • Global reach and performance
  • Geotargeting
  • ‍Encryption
  • Download analytics
  • Cloud-based storage
  • Responsive support system

Outcome 

Our high-performance global delivery network architecture stood up to millions of simultaneous download requests from nearly everywhere in the world. Leveraging a number of our capabilities, including new geo-aware edge rules, analytics, and cloud-based infrastructure helped Symantec:

  • Reduce operational cost from the system
  • Improve the ability to centrally manage the download process across many different product teams and customer endpoints
  • Gain direct access to highly-skilled engineers on the front line so that they can keep their downloads moving
  • Avoid spending cycles wading through bureaucracy and red tape